Refund Policy

Andalucian Olives Lytham St Annes, Lancashire, UK Email: info@andalucianolives.com

Last updated: September 2026

1. Our Returns Policy We want you to be completely happy with your order. If you are not satisfied, please contact us within 14 days of receiving your order at info@andalucianolives.com.

2. Conditions for Returns To be eligible for a return, items must be unopened and in their original condition. We are unable to accept returns on opened or used products for hygiene reasons.

3. How to Return Contact us at info@andalucianolives.com within 14 days of receipt to arrange your return. Please include your order number and reason for return. Do not send items back without contacting us first.

4. Refunds Once we receive and inspect the returned item, we will process your refund within 14 days. Refunds will be issued to your original payment method.

5. Return Postage Unless the item is faulty or incorrectly sent, return postage costs are the responsibility of the customer.

6. Faulty or Incorrect Items If you receive a faulty or incorrect item, please contact us immediately at info@andalucianolives.com. We will arrange a replacement or full refund including postage at no cost to you.

7. Your Statutory Rights Nothing in this policy affects your statutory rights as a consumer under UK law, including the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.

8. Contact For any queries about returns or refunds, please contact us at info@andalucianolives.com